Elder Benefits Specialist, Laura!

Get Help Understanding Your Senior Benefits

Navigating Medicare, health insurance, public benefits, and other programs can be confusing. Senior Connections’ Elder Benefit Specialist, Laura Killian, provides free, confidential assistance to adults age 60 and older, helping you understand your options, access benefits, and advocate for your rights.


Laura can assist with Medicare, Medicare Part D, public benefits, health insurance, consumer concerns, grievances, appeals, and other benefit-related questions. Elder Benefit Specialists receive specialized training, and their casework is supervised by attorneys experienced in elder law and public benefits.


Schedule an Appointment with Laura

Laura is available through Senior Connections Monday through Thursday, 8:00 a.m. to 4:30 p.m.

Call: (715) 394-3611
Email:
ebs@seniorconnectionswi.org

Elder Benefit Specialist services are free of charge, although donations to help support the program are always appreciated.


 Below are some messages from our Elder Benefits Specialist:


Below is a video which covers these common Medicare questions.

1) Enrollment in Medicare 2) Medicare Basics 3) Your Coverage Choices 4) SeniorCare 5) Help for People with Limited Income 6) Words of Caution.

SCAM ALERT: MADISON, Wis. (WRN) — A new text message scam is cropping up on phones in Wisconsin and nationwide.


The message will warn you of unpaid tolls through the E-ZPass app, saying failure to pay will lead to your vehicle being impounded. That’s not the case, because the message actually comes from scammers looking to get access to your private information.


There are several tells to look for, including excessive use of emojis and casual language like “We wish you a sunny day full of happiness.” Your best bet is to delete the message and report it as spam to your carrier, then tell your friends and family to be aware.


If you have recently driven on tollways in neighboring states, you should check your balance due through E-ZPass directly.