Douglas County Specialized Transportation Services

What is Specialized Transportation?
Senior Connections’ Specialized Transportation Program provides safe, reliable, curb-to-curb transportation for Douglas County residents age 55 and older and individuals with disabilities. Our wheelchair-accessible vans help riders maintain their independence and get where they need to go safely and comfortably. To request a ride, call Senior Connections at 715-394-3611 and ask for the Transportation Department.

Non-Discrimination Notice:

Senior Connections prohibits discrimination on the basis of race, color, sex, disability, religion, familial status and national origin.

Senior Connections identifies any need for services to those with limited English proficiency (LEP) and will develop and implement a system to provide services so LEP persons can have meaningful access to services.

No qualified individual with a disability shall, on the basis of disability, be excluded from participation in or be denied the benefits of services, programs or activities of Senior Connections, or be subjected to discrimination by Senior Connections.

For more information about Senior Connections’ civil rights program, ADA obligations, or procedures for filing a complaint, please contact execdirector@seniorconnectionswi.gov or call 715-394-3611. Individuals who are deaf, hard of hearing, or have a speech disability may use Wisconsin Relay 711 for assistance.

Click here to access our comments & complaint form

Where Can We Take You?

Transportation is available for a variety of needs within Superior and Douglas County, including:

• Medical and personal appointments
• Shopping and banking
• Errands
• Visits with family and friends
• Other local destinations

PLEASE NOTE: Transportation to Duluth, Minnesota is available for medical appointments only.

We will drop you off at the entrance of your destination and pick you up when your appointment or visit is complete, helping eliminate the hassle of driving, finding parking, and walking long distances. If you require personal assistance during your trip or at your destination, you must arrange for someone to accompany you. Your escort may ride with you free of charge.

Scheduling a Ride

Rides are available Monday through Friday and must be scheduled at least 24 hours in advance. We recommend contacting Senior Connections as early as possible to help ensure availability. When you call, our front desk staff may take your transportation request and contact information. Your request will then be given to Babbette, who will call you back to confirm the details and officially schedule your ride. Please note that submitting a ride request does not guarantee transportation until your ride has been confirmed.

Transportation Fees

• Within Superior city limits: $10 each way
• Medical rides to Essentia Health, Miller-Dwan, and St. Luke’s areas in Duluth: $15 each way
• Medical rides to Hermantown and the Miller Hill area: $20 each way
• Additional fees may apply for other medical destinations in Duluth.
• Transportation to or from rural Douglas County is priced based on the distance from Superior.

Cancellations & Rider Responsibilities

If you need to cancel a scheduled ride, please call Senior Connections as soon as possible so we can make that time available to another rider. We ask all riders to treat our drivers and staff with kindness and respect. Senior Connections reserves the right to decline future transportation services in cases of repeated no-shows, inappropriate or disrespectful behavior toward drivers or staff, or misuse of the program.

Request a Ride

Call Senior Connections at 715-394-3611 & ask to be transferred to Transportation.

If Babbette is not available, our front desk staff will collect your information and forward your request to Babbette, who will contact you personally to confirm availability and schedule your ride.

Office Hours: Monday–Friday, 8:00 a.m.–4:30 p.m.